![]() How long are courses available after the semester ends?īlackboard will host our courses for one full academic year. Courses typically are not available for students until the semester starts however, instructors may choose to make a course available before the first day of classes. Student enrollment is processed 1-2 weeks before the new semester starts. New course shells are typically generated during the early registration period. Frequently Asked Questions When are course shells available? Include screen captures or any error messages you receive. If your problem is related to Blackboard, you must submit a ticket to Please be as detailed and descriptive as possible. ![]() ![]() The Help Desk will not reset quizzes, change grades, delete discussion replies, etc. ![]() FOR STUDENTS: If your problem is related to course content, such as an assignment or quiz, you must contact your instructor first.Follow the suggestions listed for your question. If You Need Helpįirst, check the list of known issues related to Blackboard. Other services such as Blackboard Collaborate, SmarThinking and iCAN (Starfish) are offered through this platform so you need first to login to Blackboard.Ĭontact the Help Desk at 301.860.4357. BSU Online operates through a off-campus hosted service based on Blackboard 9.1.
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